Raeye Children Aid (βRCA,β βwe,β βour,β or βusβ) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a donation, or interact with our services.
1. Information We Collect
We collect information you provide directly to us, such as when you make a donation, register for an account, sign up for our newsletter, volunteer, or contact us. This may include:
- Name, email address, phone number, and mailing address
- Payment information (processed securely via Stripe β we never store card details)
- Communication preferences and volunteering interests
- Account credentials (encrypted and stored securely)
- Information you provide when contacting us or submitting forms
2. How We Use Your Information
We use the information we collect for the following purposes:
- Processing donations and issuing tax-deductible receipts
- Communicating with you about our programs, events, and impact updates
- Managing your membership account and volunteer activities
- Improving our website, programs, and donor experience
- Complying with legal obligations and preventing fraud
- Sending newsletters and fundraising appeals (with your consent)
3. Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist in our operations (e.g., payment processors, email services)
- When required by law, regulation, or legal process
- To protect the rights, safety, and security of RCA, our users, or the public
- With your explicit consent for specific purposes
4. Data Security
We take the security of your data seriously and implement industry-standard safeguards:
- 256-bit SSL/TLS encryption for all data in transit
- Stripe-certified PCI DSS Level 1 compliance for payment processing
- Regular security audits and vulnerability assessments
- Restricted access to personal data on a need-to-know basis
- Secure data storage with encryption at rest
5. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access, correct, or delete your personal information
- Opt out of marketing communications at any time
- Request a copy of your data in a portable format
- Withdraw consent where processing is based on consent
- Lodge a complaint with a supervisory authority
6. Cookies & Analytics
Our website uses essential cookies for functionality and may use analytics tools (such as Google Analytics) to understand how visitors use our site. These tools collect anonymized data and do not identify individual visitors. You can control cookie preferences through your browser settings.
7. Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Raeye Children Aid β Privacy Inquiries
π§ privacy@raeyechildrenaid.org
π 123 Hope Street, Suite 100, New York, NY 10001